Returns & Exchanges
At AMIRO, we want you to be completely satisfied with your beauty technology purchase, which is why we offer a 30-day return window for products in their original condition. Our goal is to ensure your skincare journey is seamless, supported by a straightforward and transparent exchange process.
Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Securely pack your AMIRO device in its original packaging, ensuring all accessories, charging cables, and manuals are included to qualify for a full refund.
Ship to Our Warehouse
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Inspection and Refund
Once our quality control team inspects the returned device, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing